Support


ONLINE HELP/GUIDES
gSyncit
TamTam CVS SCC
TamTam SVN SCC

SUPPORT OPTION
Request Refund
Resend Licenses
Update License

Uninstalling

Product Support

GSYNCIT - PROBLEM REGISTERING SOFTWARE

If you recently purchased a gSyncit v5 license and receive the message "Invalid License" when registering the software then please make sure you have gSyncit v5 installed.

If you are looking to reinstall gSyncit and own a gSyncit v4 license then please make sure to download gSyncit v4. gSyncit v4 licenses purchased in 2017 can be used with gSyncit v5. We offer a discounted gSyncit v5 upgrade option for gSyncit v4 licenses purchased before this date.

SUPPORT OPTIONS
** GET YOUR  PRODUCT KEY **
Use this link if you have not received or need a copy of your product keys.
 
REQUEST A REFUND
Use this link if you would like to request a automatic/instant refund for your purchase.
 
CHANGE EMAIL ADDRESS FOR PRODUCT KEY
Use this link to change the primary email address associated with your order.
CONTACT PRODUCT SUPPORT

PLEASE CHECK THAT YOU HAVE THE LATEST VERSION OF THE SOFTWARE INSTALLED. IF YOU RECENTLY PURCHASED GSYNCIT *V5* MAKE SURE YOU HAVE THIS VERSION INSTALLED.
PLEASE CHECK THE ONLINE SUPPORT PAGES FIRST BEFORE CONTACTING SUPPORT. IN MANY CASES OUR SUPPORT TOPICS ADDRESS/ANSWER MANY COMMON ISSUES/QUESTIONS.
IF YOU NEED YOUR LICENSE KEY USE THE LINK BELOW TO HAVE THEM AUTOMATICALLY SENT.
 
WHEN SUBMITTING A SUPPORT REQUEST, PLEASE INCLUDE A DETAILED DESCRIPTION OF THE ISSUE AND/OR STEPS TO REPLICATE THE ISSUE.

IF YOU HAVE AN ISSUE WITH YOUR ORDER PLEASE INCLUDE THE COMPLETE NAME AND EMAIL ADDRESS ASSOCIATED WITH YOUR ORDER ID SO WE CAN LOCATE IT. 

SUPPORT RESPONSE TIME IS WITHIN 24 - 48 HOURS AND AVAILABLE VIA *EMAIL ONLY*.