Support


ONLINE HELP/GUIDES
gSyncit
TamTam CVS SCC
TamTam SVN SCC

SUPPORT OPTION
Request Refund
Resend Licenses
Update License

Uninstalling

Product Support

GSYNCIT V5 - PROBLEM REGISTERING SOFTWARE / "INVALID LICENSE"

If you recently purchased a gSyncit v5 license and receive the message "Invalid License" when registering the software then please make sure you have gSyncit v5 installed.

If you are looking to reinstall gSyncit and own a gSyncit v4 license then please make sure to download gSyncit v4. gSyncit v4 licenses purchased in 2017 can be used with gSyncit v5. We offer a discounted gSyncit v5 upgrade option for gSyncit v4 licenses purchased before this date.

GSYNCIT V4 - SUPPORT ENDING JUNE 15TH, 2018

As of June 15th, 2018 development and support has ended for gSyncit v4. We will no longer be releasing maintenance updates for this version of the software. This change will not impact your ability to use gSyncit v4 as the license is provided as-is without any time based limitations. 

If you require assistance with gSyncit v4 please consult the online gSyncit support page for help with many common issues/questions.

Please consider upgrading to gSyncit v5, the latest supported and maintained release of gSyncit.

SUPPORT OPTIONS
** GET YOUR  PRODUCT KEY **
Use this link if you have not received or need a copy of your product keys.
 
REQUEST A REFUND
Use this link if you would like to request a automatic/instant refund for your purchase.
 
CHANGE EMAIL ADDRESS FOR PRODUCT KEY
Use this link to change the primary email address associated with your order.
CONTACT PRODUCT SUPPORT

PLEASE CHECK THAT YOU HAVE THE LATEST VERSION OF THE SOFTWARE INSTALLED. IF YOU RECENTLY PURCHASED GSYNCIT *V5* MAKE SURE YOU HAVE THIS VERSION INSTALLED.
PLEASE CHECK THE ONLINE SUPPORT PAGES
IF YOU NEED YOUR LICENSE KEYS, CLICK THE LINK BELOW ....
 
WHEN SUBMITTING A SUPPORT REQUEST, PLEASE INCLUDE A >> DETAILED << DESCRIPTION OF THE ISSUE AND/OR STEPS TO REPLICATE THE ISSUE. 

IF YOU HAVE A ISSUE WITH YOUR ORDER PLEASE INCLUDE THE COMPLETE NAME AND EMAIL ADDRESS ASSOCIATED WITH YOUR ORDER ID SO WE CAN LOCATE IT. 

SUPPORT RESPONSE TIME IS WITHIN 24 - 48 HOURS AND AVAILABLE VIA *EMAIL ONLY*. PHONE AND REMOTE DESKTOP SUPPORT OPTIONS ARE NOT AVAILABLE AT THIS TIME.